We ship worldwide from the United States. 

*Due to current social distancing measures, order processing and shipment times may be delayed*

Please refer to the product descriptions for expected ship dates. If you ordered multiple items, your order will be held until the entire order is ready to ship.

This does not include time in transit and is regardless of shipping method chosen at checkout.

All shipping rates will vary depending on a few different factors, some of which include:

* Domestic vs International shipments
* Total weight of package
* Selected shipping method

We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.

At the moment our prices do not include VAT and we do not collect VAT at checkout. You may be required to pay VAT upon order delivery.

This is temporary and we hope remove this inconvenience for our UK/EU customers in the near future!

We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.
To protect your shipment, we offer Route+ Shipping Protection to insure your order against loss, theft and damage. This is available to add at checkout.

For more information on Route+,  click here.


All sales are final. We are unable to offer refunds at this time.

Exchanges are dependent on current stock levels and item purchased. Please email for any exchange inquiries.

Yes! Please email with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.

Your digital download will be sent via email to the email used at check out on the album release date if preordered or within 24 hours if purchased after the release date. 

Please check your junk and promotions folders for the digital download email. If you still have not received the album download after the release date, email with your name and order number and we will resend the digital download to you.